Refund and Cancellation Policy
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Refund and Cancellation Policy
Karkinos Healthcare Pvt. Ltd (“KHPL”) reserves the right to refuse or cancel any order. KHPL at its sole discretion may cancel any order(s):
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- If it suspects a fraudulent transaction(s), or
- If it suspects a customer has undertaken a transaction which is not in accordance with its Terms and Conditions, or
- For any reason outside the control of KHPL.
Refund/cancellation policies applicable in the following conditions:
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- In case the buyer cancels the order online before the product has been shipped, the entire order amount will be refunded.
- In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.
- In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited.
- KHPL offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyer’s card/account.
- In case of part cancellations, the amount refunded will correspond to the part cancellation.
Document Review Date: 12th September 2023
Version 2 of the Refund and Cancellation Policy